This document governs the use of the website provided by Cleanzon, based in Lisbon, Portugal.
Cleanzon works diligently every day to offer its clients and service users a better experience. Personal data is essential in achieving this goal, which is why Cleanzon has strengthened its commitment to safeguarding the privacy of personal data of clients and users of its services.
Cleanzon’s Privacy Policy aims to describe how we process the personal data of individuals who interact with Cleanzon and to inform them of their rights as data subjects.
1. PURPOSE OF DATA PROCESSING
Cleanzon will process your personal data for the following purposes:
1.1. Client Management
Processing your data is necessary for fulfilling the service agreement to be established between you and Cleanzon, or for carrying out pre-contractual steps at your request. The personal information collected may include your name, email, phone number and/or mobile, address, date of birth, and/or others.
1.2. Marketing
Cleanzon may process your data, including your name, email, phone number and/or mobile, address, date of birth, and/or others, to send you information about its products and services. This processing will only be carried out with your consent, by subscribing to the newsletter, provided in the online booking form, and/or by filling out the client form/quote request/contact. If you consent, you will receive marketing communications via email and SMS. Cleanzon may also share your data with third-party entities that manage social networks. Consent for the processing of personal data for direct marketing purposes can be revoked at any time. Your data will be retained for this purpose for 2 years of inactivity.
1.3. Promotions Management
Cleanzon promotes the execution of promotions and contests. The processing of personal data is carried out to manage client participation, i.e., the execution of the contract established between you and Cleanzon (whose rules are detailed in the applicable regulation for each contest). Your data will only be retained for this purpose for the period necessary to manage the contest.
1.4. Recruitment
Candidates can apply for a specific position or submit a spontaneous application. The information provided will be used by Cleanzon to access your application, check references, and potentially contact you about the position. The personal data of any candidate applying to Cleanzon is not stored in electronic databases.
2. SHARING OF PERSONAL DATA
Your personal data may be processed by companies subcontracted by Cleanzon, specifically for web hosting, email, responding to user inquiries about services, and sending information about new services and products, special offers. These companies are provided with only the personal data necessary to provide the service in question. Your data will be processed within the European Union, exclusively on national territory.
3. PERSONAL DATA PROTECTION RIGHTS
Personal data subjects have the following rights:
3.1. Right of Access and Information
You have the right to obtain confirmation as to whether your personal data is being processed by Cleanzon, as well as the right to access that data and obtain information about its processing, including the purposes of processing, the recipients or categories of recipients of the data, and the respective retention periods. You also have the right to obtain a copy of the personal data being processed.
3.2. Right to Rectification
You have the right to request the rectification of personal data that is inaccurate, as well as the right to request that incomplete data be completed.
3.3. Right to Request Data Erasure (“Right to be Forgotten”)
In certain situations, you have the right to request the deletion of personal data, particularly when one of the following reasons applies:
a) The personal data is no longer necessary for the purpose for which it was collected or processed;
b) The data subject has withdrawn their consent to the data processing (where the processing is based on consent) and there is no other legal basis for the processing;
c) The data subject objects to the processing and there are no overriding legitimate grounds justifying the processing;
3.4. Right to Restrict Processing
The data subject has the right to obtain from Cleanzon the restriction of processing, where one of the following situations applies:
a) Contests the accuracy of the personal data, for a period enabling Cleanzon to verify its accuracy;
b) The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead;
c) Cleanzon no longer needs the personal data for processing purposes, but the data is required by the data subject for the establishment, exercise, or defense of legal claims;
d) If they have objected to the processing, pending verification of whether the legitimate grounds of the controller override those of the data subject.
3.5. Right to Data Portability
If processing is based on the data subject’s consent and that consent has been given by automated means, the data subject has the right to receive the personal data concerning them that they have provided to Cleanzon in a structured, commonly used, and machine-readable format.
3.6. Right to Object
Where data is processed for the purposes of Cleanzon’s legitimate interests; or 2) data is processed for direct marketing purposes; or 3) profiling, the data subject may object to the processing of their personal data at any time.
3.7. Right to Withdraw Consent
You have the right to withdraw the consent you have given for the processing of your data at any time. If you withdraw your consent, your personal data will no longer be processed, except if there is another legal basis that allows for such processing.
3.8. Right to Lodge a Complaint
The right to lodge a complaint with Cleanzon or with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados), which is the competent supervisory authority in Portugal. Your requests will be handled with special care to ensure the effectiveness of your rights. You will be asked to provide proof of your identity to ensure that personal data is shared only with its owner. Note that in certain cases (e.g., due to legal requirements) your request may not be immediately fulfilled. In any case, you will be informed of the measures taken in this regard, within a maximum of one month from the time the request is made.
4. WITHDRAWAL OF CONSENT
If consent is legally required for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of processing based on previously given consent or subsequent processing of the same data based on another legal basis, such as the fulfillment of the contract or the legal obligation to which Cleanzon is subject.
You can access your personal data and request its update or deletion, under the law, by sending a request to the following email address info@cleanzon.pt
5. WEBSITE
This website should be used exclusively for your personal use. Its modification, reproduction, duplication, copying, distribution, sale, resale, and other forms of exploitation, for commercial or non-commercial purposes, are prohibited. All intellectual property rights over the website and its contents are owned by Cleanzon, unless expressly stated otherwise. Cleanzon grants you only a limited, non-exclusive, and non-transferable license to view or print the website content for personal, non-commercial use.
6. LIMITATION OF LIABILITY
Cleanzon does not endorse any websites to which there are links, nor any website that has a link to its website, and Cleanzon is not responsible for the content of those websites. The Internet is a global network of computers, and any information sent or transmitted by you will necessarily be routed through third-party computers. Cleanzon is not responsible for communication security failures and assumes no responsibility for the misuse of your information by third parties. You are responsible for the content of the information sent or transmitted to our website. You acknowledge that access to and use of our website may be interrupted and that website information may contain bugs, errors, technical failures, problems, or other limitations, and that access may be impossible at certain times. Cleanzon is not responsible for any damages caused by the use of the website. To the maximum extent permitted by law, Cleanzon excludes any liability, direct or indirect, for the use of the website.
7. PRIVACY POLICY UPDATE
Cleanzon may update this Privacy Policy to reflect changes in our practices or relevant regulations. The use of the service constitutes acceptance of the terms of this Privacy Policy and any updates. Users are encouraged to review the Privacy Policy periodically for any changes.
8. COOKIE POLICY
We use first-party cookies and third-party cookies. The website www.cleanzon.pt may use cookies generated by the user when browsing its web pages. The cookies that may be used are associated exclusively with the browser of a specific computer (i.e., the user is anonymous) and do not provide any personal data of the user. Cookies serve only for internal purposes, such as web access statistics. The cookies used cannot read cookie files created by other providers or web pages. The user has the possibility to configure their browser to be notified about the reception of cookies and to prevent the installation of cookies on their hard drive.
To make our site easier, we use cookies. Cookies are small data files that allow us to compare new and previous visitors, understand how users navigate our site, and what information we can use to make the experience more effective in the future. Cookies do not record any personal information about a user, and identifying data will never be stored. If you want to avoid the use of cookies, you should adjust your computer settings to delete all cookies from websites or notify you through a warning if cookies are being stored. To proceed without changing your cookie preferences, continue to the site.
Visit www.aboutcookies.org for more information about cookies and how they affect you and your browsing experience.
The types of cookies we use: strictly necessary cookies These cookies are necessary for you to be able to browse the site and use its features, such as accessing secure areas of the site. Without these cookies, the services you request, such as filling out forms, cannot be used.
a) Performance cookies
These cookies collect information about how users use a site, for example, which pages they visit most often and if they receive error messages from web pages. These cookies do not collect information that identifies a user. All information these cookies collect is aggregated and therefore anonymous. They are used only to improve how a site works. By using our site, you agree that we may place these types of cookies on your device.
b) Functionality cookies
These cookies allow the site to remember the choices you make (such as your username, language, or location) and offer enhanced and personalized features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize. They can also be used to provide services you have requested, such as commenting. The information these cookies collect may be anonymized and it is not possible to track your browsing activities on other sites. By using our site, you agree that we may place these types of cookies on your device.
c) Third-party cookies
In some special cases, we also use cookies provided by trusted third parties. These entities undergo a certification process to ensure compliance with current data protection legislation. The following section details which third-party cookies you may find on our site.
• Google Analytics: It is one of the most widespread and trusted web analytics solutions. It helps us understand how you use the site and how we can improve your experience. These cookies can track how long the user spends on the site and the pages visited so that we can continue to produce relevant content.
For more information about Google Analytics cookies, see the official Google Analytics page.
• Occasionally, we test new features and make subtle changes to how the site is delivered. During these periods, cookies are used to ensure that the visitor has a consistent experience while on the site. At the same time, they ensure that we understand which optimizations our visitors most appreciate.
More Information
We hope the above policy has been enlightening, but if you have any additional questions, including doubts about the cookies that are necessary and/or indispensable for using our site, you can contact us through the contact form found on the Contacts page of this website.
8.1. How to Manage Cookies on PCs
If you want to allow cookies from our site, follow the steps below:
Google Chrome
1. Click on “Tools” at the top of your browser window and select “Options”
2. Click on the “Under the Hood” tab, locate the “Privacy” section, and select the “Content Settings” button.
3. Select “Allow local data to be set”
Microsoft Internet Explorer
1. Click on “Tools” at the top of your browser window, select “Internet Options,” and click on the “Privacy” tab
2. Make sure your privacy level is set to Medium or lower, which will allow cookies in your browser
3. Settings above Medium will disable cookies
Mozilla Firefox
1. Click on “Tools” at the top of your browser window and select “Options”
2. Then select the “Privacy” icon
3. Click on “Cookies” and select “Allow sites to set cookies”
Safari
1. Click on the Gear icon at the top of your browser window and select “Settings”
2. Click on “Security” and check the box that says “Block third-party and advertising cookies”
3. Click “Save”
8.2. How to Manage Cookies on Macs
If you want to allow cookies from our site, follow the steps below:
Microsoft Internet Explorer 5.0 OSX
1. Click on “Explorer” at the top of your browser window and select “Preferences”
2. Scroll down until you see “Cookies” under “Receiving Files”
3. Select the “Never Ask” option
Safari OSX
1. Click on “Safari” at the top of your browser window and select “Preferences”
2. Click on “Security” and then “Accept Cookies”
3. Select “Only from sites you navigate to”
Mozilla and Netscape OSX
1. Click on “Mozilla” or “Netscape” at the top of your browser window and select “Preferences”
2. Scroll down until you see cookies under “Privacy & Security”
3. Choose “Enable cookies for the originating web site only”
Opera
1. Click on “Menu” at the top of your browser window and select “Settings”
2. Then select “Preferences” and select the “Advanced” tab
3. Then select the “Accept cookies” option
Last updated June 24, 2024